Appointment Guide

The Sams clinic sees clinical appointments and surgery cases from Monday to Thursday.
We are open on Fridays for Pain Clinic Appointments, to schedule appointments, answer questions and fill prescriptions from 9:30am to 3:00pm.
Even though we have a set schedule each week, we are aware that special situations, urgent care or emergency cases can happen at any time. We try our best to accommodate those situations anyway possible and can usually work these cases into our weekly schedule.

Anyone can schedule an appointment at The Sams Clinic, even though we are a referral specialty practice. It is very helpful to have as much information as possible from your regular veterinarian and any diagnostics that they may
have done regarding your pet’s current medical condition but are not necessary.

As a specialty practice it is very important to maintain a working relationship with the general practice veterinarians which we do by sending referral letters and clinical updates.
We ask that you inform your general veterinarian of your appointment with us. We also ask that you continue to receive all other medical care outside of the orthopedic problems from them.

Scheduling the appointment

When you call to schedule an appointment we will ask for the following information:

Your name and contact phone numbers

Your pet’s name

Your regular or referring veterinarian, if available

The orthopedic concern of your pet

We will ask you to bring your pet in fasted from midnight the night before, water being ok up to 2 hours before the appointment.

You may download the New Client Form and the Patient History Form (at the top of the page) and bring them with you or arrive 15 minutes early and complete them in our office.

Initial consultations, drop-offs and rechecks are typically scheduled in the first half of the day, between 8am and 11:30am. If we need to do any type of diagnostic work-up, we try to do it the same day to avoid having you comeback another time. We ask you to leave your pet with us for a few hours to complete the work-up and then give you a return time in the afternoon to discuss the results with Dr. Sams. We also try to accommodate our clients who travel large distances to see us. We will try to give you the latest morning appointment and the earliest afternoon return time to facilitate a time efficient day for you.

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489 Miller Avenue, Mill Valley, CA 94941                        (415) 380-0500 phone   (415) 380-0504 fax